Privacy Policy

Who We Are

This website is operated by The Cyber Detective Ltd, a company registered in England and Wales (company number 17097231). Throughout this policy, "we", "us" and "our" refer to The Cyber Detective Ltd.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

We collect personal data in the following ways:

Information you give us directly: when you contact us using the email address on this site, or make an enquiry about a keynote, workshop or briefing, you may provide us with your name, email address, organisation and any other details you choose to include in your message.

Information collected automatically: we use Google Analytics to understand how visitors use this website, including pages visited, time spent on site, device type and general location. This is collected in an aggregated, largely anonymised form. See our Cookie Policy for more detail on how this works.

How We Use Your Information

We use the personal data we collect to respond to your enquiries, discuss and deliver our services, and understand and improve how this website is used. We do not sell your personal data to third parties, and we do not use it for automated decision-making or profiling.

Our Legal Basis for Processing

We process enquiry data on the basis of legitimate interest, to respond to your enquiry and discuss the services you have asked about. Where we go on to provide services to you, we process data as necessary to perform that contract. Website analytics data is processed on the basis of legitimate interest in understanding and improving our website.

Sharing Your Information

We do not share your personal data with third parties except where necessary to provide our services, comply with the law, or where we use trusted service providers such as Google Analytics, which processes data on our behalf under its own privacy terms.

How Long We Keep Your Information

We retain enquiry and correspondence data for as long as necessary to respond to your enquiry and, where a business relationship follows, for as long as needed to fulfil our contractual and legal obligations. We then delete or anonymise it unless we are required to keep it for a longer period by law.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you; ask us to correct inaccurate data; ask us to delete your data; ask us to restrict or object to certain processing; and request that your data be provided to you or another organisation in a portable format.

To exercise any of these rights, please contact us at adam@thecyberdetective.co.uk.

Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at adam@thecyberdetective.co.uk.